Healthcare IT & HIPAA Compliance Services for Medical Practices and Surgery Centers
Healthcare focused managed IT, cybersecurity, compliance support, and fast helpdesk services for healthcare organizations of all sizes
Is your Practice
Actually HIPAA Compliant?
Many healthcare organizations discover compliance gaps only after a ransomware incident, failed risk assessment, security audit, or data breach.
Don't wait for an incident to find out!
Common Issues We Find
No Multi-Factor Authentication (MFA)
Weak Backup Strategy
Unmanaged Medical Devices
Missing Security Documentation
Unpatched Systems
Expired or No Business Class Firewall
The 5 Layers of HIPAA-Compliant IT
1. Identity &
Access Control
MFA, Password Management, Access Policies, & User Management
2. Data
Protection
Encryption, Secure Email, Offsite Backups & Safe Data Storage
3. Infrastructure
Security
Firewalls, Network Security, Patch Management, & Vulnerability Scans
4. Monitoring & Response
24/7 Monitoring, EDR, Alerting, & Incident Response Planning
5. Compliance & Documentation
Risk assessments, Policies, Staff Training, BAAs & Audit Preparedness
Questions Healthcare Organizations should ask
before choosing an IT Service Provider:
What healthcare organizations do you support?
HTS provides Helpdesk, General IT, Cyber Security, VOIP, & AI Solutions for:
Ambulatory Medical Practices & Clinics including Primary Care, Urgent Care, Orthopedics, Pediatrics, Spine, Dermatology, Podiatry, Gastroenterology, Neurology, Pain, Chiropractic, Optometry, Oculo Facial, OBG/YN, Cardiology, Addiction, Behavioral Health, Plastic Surgery, General Surgery, Small Hospitals, and Dental Practices
What cybersecurity protections are included?
HTS knows HIPAA and we help your practice stay compliant with the HIPAA Security Rules. We stay up to date on what is required and approach everything from a compliance and data protection standpoint.
Do you provide cybersecurity for Healthcare?
Cybersecurity is where we start for all clients, and especially for Healthcare organizations. Your data is more valuable than gold and is constantly targeted by cybercriminals. Our goal is to protect our clients’ data from loss, ransomware, breaches, and downtime while helping Healthcare organizations meet HIPAA and other regulatory requirements so patient care and business operations are never put at risk.
How much does Managed IT for a Medical Practice Cost?
Costs depend upon a number of factors that we evaluate during a complimentary assessment we conduct prior to creating a plan for each individual organization. Does your organization have multiple locations, servers, specialized equipment, hours of operations and many other considerations and can range from a few hundred dollars per month to significantly more.
Just like every patient has unique needs and can’t be treated with Tylenol 800 and Z-Pak prescriptions, every practice is unique with unique needs.
Do you support EHR systems?
HTS provides Helpdesk, General IT, Cyber Security, VOIP, & AI Solutions for:
Ambulatory Medical Practices & Clinics including Primary Care, Urgent Care, Orthopedics, Pediatrics, Spine, Dermatology, Podiatry, Gastroenterology, Neurology, Pain, Chiropractic, Optometry, Oculo Facial, OBG/YN, Cardiology, Addiction, Behavioral Health, Plastic & Surgical Specialties, Small Hospitals, and Dental Practices
What happens during a HIPAA risk assessment?
During a HIPAA risk assessment we help identify where protected health information is stored, accessed, transmitted, and potentially exposed, then evaluates threats, vulnerabilities, safeguards, and required corrective actions to reduce privacy and security risks.
Can you work with our existing IT staff?
Healthy Technology Solutions works with organizations of all sizes and needs. If you don't have IT staff, then the HTS staff becomes your IT department. However if you do have an internal team, HTS provides augmented services to enable your team to do the work that they need to do. From projects requiring additional staff, to complex projects that the internal team may not have the skills to perform.
What are the top technology challenges you see at healthcare organizations?
Healthcare organizations are vulnerable to every single type of compromise that all businesses are subject to. What we see most often within healthcare or the following:
- #1 Threat. Business email compromise (BEC):
Where a threat attacker takes over an employee's email therefore has access to all emails, Microsoft 365 documents in the cloud, and the ability to send emails to everyone within the person's address book. The threat actor then is able to email internally as a form of social engineering to potentially get bank accounts changed, a wire transfer sent, or to infect other coworkers or customers and contacts.
- Ransomware
- Data loss due to equipment theft, loss or failure
- ePHI being emailed accidentally or without encryption
- Slow Systems & Crashes
- Low quality phone systems and good phone systems that have been incorrectly set up, causing frustrations for patients and referring providers alike
Healthcare MSP vs. Generalist MSP
Healthcare MSP (HTS)
✅ HIPAA expertise & compliance guidance
✅ Experience with EHR & clinical systems
✅ Healthcare cybersecurity focus
✅ Understands medical workflows
✅ Proactive monitoring & risk management
General IT MSP
x Limited or no HIPAA expertise
x Limited clinical systems experience
x Reactive IT support
x No healthcare workflow knowledge
x Technology-focused not compliance-focused
Why Healthcare Organizations Choose
Healthy Technology Solutions
Managed IT for Healthcare
HIPAA Compliance Solutions
Healthcare Cybersecurity
EHR & Clinical System Support
Cloud & Microsoft 365 Experts
Reduce Downtime
Real Healthcare Client Success Story
Multi-Provider Medical Clinic
Challenge:
→ Aging Computers & Servers
→ Needed Secure Access for Offshore VAs
→ High Patient Call Volume
Solution:
✅ Replace aging computers and migrate network to Entra ID
✅ Implemented a Microsoft (AVD) Virtual Desktop Solution for Secure Offshore work
✅ Implemented a new VOIP & Call Center Solution
Results:
✓ Increased Staff Efficiency with Faster Computers
✓ Cost Savings with Entra ID & Sharepoint instead of physical servers
✓ Offshore Staff accessing patient data via secure US based Virtual Desktops
✓ Significant reduction in patient hold times and complaints
Typical Healthcare IT Investment
Most Medical Practices Invest Between
$125 - $225
per user / month
depending upon the organization's needs.
Factors Include:
Number of Providers and Staff
Number of Locations
EHR System Complexity
Compliance Requirements
Cybersecurity Maturity
Infrastructure Environment
Integration Requirements
Risk Tolerance
Schedule a Healthcare IT Discovery Call
Get HIPAA-compliant IT support and expert cybersecurity for your healthcare organization.
